Ordering
How do I contact the company?
How do I place an order?
Do you have a mail order catalog?
How do I know that an item is available?
Do you have sizing charts?
I previously purchased an item I would like to re-order, but is no longer listed on your website. Where can I find these items?
What forms of payment do you accept?
Is it safe to use my credit card?
How do I redeem a gift certificate or coupon?
What is a CID code?
Gifts
Can I ship to another name and/or address?
Do you offer gift certificates?
Shipping & Handling
What are your shipping and processing charges?
When will my order arrive?
Do you ship overseas?
Customer Service
What is your return policy?
What is your guarantee?
What is your privacy policy?
Can I cancel an order?
How do I know if you have received my order?
Do you have a retail store?
How do I contact the Company?
You may contact us in a number of different ways:
• Via e-mail: info@foresport.com
• Via phone: toll free at (866) 831-5266 / 9:00-5:00 EST (M-F) to place your order by phone.
If you are calling from outside the US, please call (305) 821-5476.
• Via snail mail:
ForeSport, Inc.
856 West 84th Street
Hialeah, FL 33014
Attn: Customer Service
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How do I place an order?
Select an item, choose the color, then size from the drop-down menus, then click on "Add to Cart" at the bottom
of the page. You may then continue shopping or proceed to "Checkout" by clicking on the Shopping Bag icon at
the top of any page. When you choose to "Checkout," specific instructions for finishing your order will
automatically be available to you.
Or, you may call us toll free at (866) 831-5266 / 9:00-5:00 EST (M-F) to place your order by phone. If you are
calling from outside the US, please call (305) 821-5476.
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Do you have a mail order catalog?
Although we do not publish a consumer mail order catalog, our collection can be viewed
on www.foresport.com.
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How do I know that an item is available?
We try to show you only the styles/sizes/colors that are avaialable. We update our site regularly to reflect
this. If the item is no longer available or is on back order, you will be advised of the item's status via
e-mail by one of our Customer Service Associates.
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Do you have sizing charts?
Please click here to view our size chart. You will also find links to
our size chart in the Information Center at the bottom of any item page.
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I previously purchased an item I would like to re-order, but is no longer listed on your website. Where can I find these items?
ForeSport’s fashion items are created on a seasonal basis. Our colors and styles will change to reflect the
latest trends and fashions. Many styles and colors from previous collections will be phased-out in order to
introduce new designs.
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What forms of payment do you accept?
We accept: Visa, Mastercard, American Express, and Discover. We will also accept money orders and cashiers checks.
If you choose to pay by check, call Customer Service at (866) 831-5266 / 9:00-5:00 EST (M-F), and we will assist
you with payment.
Please mail correspondence to:
ForeSport, Inc.
856 West 84th Street
Hialeah, FL 33014
Attn: Customer Service
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Is it safe to use my credit card?
Yes, we use a 128-bit SSL (Secure Sockets Layer) encryption for processing all credit card orders. Please see our
Privacy Policy for more information.
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How do I redeem a gift certificate or coupon?
To redeem a gift certificate or coupon, type the certificate/coupon number in the space provided on the payment information
page during the checkout process. Use only lower case letter please.
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What is a CID code?
This is the three- or four- digit number located on the back of your credit card, on or near the signature panel. As an
added security measure, we require that you enter the CID code on the "Payment Information" page. (American Express
customers have a 4-digit CID located on the front of the card.)
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Can I ship to another name and/or address?
Yes. During the checkout process, on the "Shipping" page, click on the "Add Another Address" link. Once you have added the
address to your address book, you can select it from the "Select Address" pull-down.
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Do you offer gift certificates?
Yes. Both e-gift certificates and paper gift certificates may be purchased online in our "Gift Certificates" section. They
are available online in the following amounts: $50, $75, $100, $150, $200, $250, and $300. Gift certificates in any amount
are also available by calling us toll-free at (866) 831-5266 / 9:00-5:00 EST (M-F). If you are calling from outside the US,
please call (305) 821-5476.
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What are your shipping and processing charges?
Continental U.S. standard shipping:
All packages will be sent via United States Postal Service or Federal Express Ground Service at the rates noted in
the table below.
Shipments to Alaska and Hawaii (available to street addresses only) - ONLY $15.00 more than regular S&H charge.
U.S. Territories
All Packages will be sent via United States Postal Service or FedEx 2nd Business Day to shipping addresses in the U.S.
Territories
Order Total (# of pieces) | Amount |
| 1 | $4.50 |
| 2 | $6.50 |
| 3-4 | $10.50 |
| 5 | $13.00 |
| 6 | $14.00 |
| 7-8 | $15.00 |
| 9 | $16.00 |
| 10+ | $17.50 |
Express Two Day (available to street addresses only) - ONLY $10.95 more than regular S&H charge.
Express Next Day (available to street addresses only) - ONLY $15.95 more than regular S&H charge.
Saturday Delivery (available to street addresses only) - ONLY $23.95 more than regular S&H charge.
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When will my order arrive?
For orders placed before 3 pm EST to be shipped within continental United States:
– Regular Ground Delivery - 7 to 10 business days.
– Express Two Day - two business days (available to street addresses only).
– Express Next Day - one business day (available to street addresses only).
Please add one extra business day for orders placed after 3 pm EST.
For ALASKA & HAWAII: Because regular delivery may take up to three weeks, we recommend choosing an
express delivery service.
Please note that all officially recognized United States national holidays are not considered business days.
If you are ordering an express delivery option at a time when the delivery time frame will include a national
holiday, do not count the holiday day or days as business days.
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Do you ship overseas?
To place an order to be shipped overseas, please call us toll free at (866) 831-5266 / 9:00-5:00 EST (M-F).
If you are calling from outside the US, please call (305) 821-5476. Our Customer Service representatives are
available to assist you.
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What is your return policy?
We have an Easy Returns and Exchanges policy at ForeSport. If your purchase does not completely delight you,
we'll take it back for exchange or credit. A return label with simple instructions is included with your purchase
to make the process quick and easy.
Refunds for items returned within 30 days of the purchase date will be credited in full to your credit card
account. Please allow up to two billing cycles for a refund to appear on your card statement. Shipping and handling
fees are not refundable.
Return or Exchange items should be shipped to:
ForeSport, Inc.
858 West 84th Street
Hialeah, Florida 33014
Attn: Internet Return Processing Department
Please send your package, including your return and exchange form, via a prepaid, insured, traceable method to ensure
a safe and documented delivery. If a return label has not been included with your order, please contact Customer
Service at (866) 831-5266.
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What is your guarantee?
We stand behind every product that we offer. If your ForeSport purchase does not completely delight you, we'll take
it back for exchange or refund.
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What is your privacy policy?
Click here to view your privacy rights.
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Can I cancel an order?
You can cancel your order at any time prior to pressing the "Place Order" button at the end of the checkout
process. If the checkout process has been completed, then it is necessary to call one of Customer Service
representatives immediately to determine if it is possible to cancel the order. Call us toll-free at
(866) 831-5266 / 9:00-5:00 EST (M-F). To place your order by phone. If you are calling from outside the US,
please call (305) 821-5476.
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How do I know if you have received my order?
If you have provided an e-mail address, you will receive a verification e-mail containing your order confirmation number.
You will be able to use this number to keep track of your order.
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Do you have a retail store?
No. We do not have a retail store. We only sell on-line.
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